Thank you for allowing us to provide you pain medicine care.
We realize that pain management care is essential to allowing our patients live their lives to the fullest. We are still open for business, more than ever committed to providing a safe environment for all patients, and proactively taking measures to mitigate concerns around Coronavirus (COVID-19).
We are closely monitoring updates from the Centers for Disease Control and Prevention (CDC) along with guidance from local and U.S. government health agencies. Rest assured that we have implemented a COVID-19 Preparedness Plan designed to help us prevent the spread of the virus to the best of our abilities. Among other things, our plan includes the following:
Daily/ongoing sanitation of our lobby, exam rooms and other common areas. The building has also increased cleaning frequency of all common and high traffic areas including building entrance doors, door handles, restroom fixtures, water fountains, elevator call buttons, handrails, all entry doors and hardware
Available hand sanitizer for patients and employees
Employees following best practice infection prevention methods such as hand washing for at least 20 seconds and using hand sanitizers more often
New phone and check-in screening processes to proactively identify potentially infected patients
For this plan to be successful, we have implemented and respectfully ask that you be mindful of some new policies to ensure we minimize spread to our patient population.
If at any time you feel you meet criteria for COVID-19, please call your primary care physician. Such criteria include:
Fever, cough, or shortness of breath
Recent travel to a high-risk country: China, Iran, Italy, Japan, and South Korea. Note: This country list is updated regularly by the CDC. Visit their website to see details.
Exposure to someone with confirmed diagnosis of COVID-19
We are changing the following in order to do our part to limit spread of COVID-19:
For all visits: We will no longer allow children under the age of 16 or non-essential family members in our clinic. This includes waiting room and/or exam rooms. Please make arrangements for them to wait in your vehicle during your visit. We will notify them once your visit is over. If you are undergoing a procedure, we will transport you to your vehicle with assistance.
We encourage you to practice safe infection controls methods as well. The CDC recommends the following:
Avoid close contact with people who are sick.
Avoid touching your eyes, nose, and mouth.
Stay home when you are sick.
Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
We will continue to do our part to provide safe, high quality pain management care. At the same time, we hope these measures will ensure a delay of spread of COVID-19.
Your health matters to us!
Dr. Gonzalez and staff